Busi­ness­es across the coun­try will soon ben­e­fit from a strate­gic part­ner­ship formed be­tween bmo­bile Busi­ness and Nep­tune Com­mu­ni­ca­tions, which will see bmo­bile in­te­grate Nep­tune’s Low Earth Or­bit (LEO) satel­lite tech­nol­o­gy, to de­liv­er fast, flex­i­ble, and re­silient broad­band con­nec­tiv­i­ty.

A state­ment from bmo­bile ex­plains that Nep­tune Com­mu­ni­ca­tions is a dri­ving force in satel­lite con­nec­tiv­i­ty so­lu­tions, and the col­lab­o­ra­tion will en­hance busi­ness con­ti­nu­ity, dis­as­ter re­cov­ery, and ‘Al­ways On’ con­nec­tiv­i­ty across Trinidad and To­ba­go.

The part­ner­ship was launched of­fi­cial­ly at the Hy­att Re­gency on Feb­ru­ary 11, 2025.

Ac­cord­ing to bmo­bile, the ad­di­tion of satel­lite so­lu­tions to its busi­ness’ port­fo­lio means that gov­ern­ment and busi­ness clients can ben­e­fit from an even more re­silient net­work. The com­pa­ny high­light­ed that in the event of a ser­vice out­age or a dis­as­ter, Nep­tune’s so­lu­tions will pro­vide net­work re­dun­dan­cy to bmo­bile busi­ness cus­tomers, en­hanc­ing their net­works and en­sur­ing ro­bust con­nec­tiv­i­ty dur­ing crit­i­cal times like those.

Dar­ryl Duke, As­sis­tant Vice Pres­i­dent Busi­ness Sales, TSTT, em­pha­sized the strate­gic ben­e­fits of the part­ner­ship:

“This col­lab­o­ra­tion al­lows us to bring rapid, re­li­able, and flex­i­ble con­nec­tiv­i­ty so­lu­tions to busi­ness­es and gov­ern­ment agen­cies across Trinidad and To­ba­go,” said Duke. “The abil­i­ty to quick­ly de­ploy broad­band ser­vices any­where, will rev­o­lu­tion­ize how we en­sure un­in­ter­rupt­ed ser­vice. This part­ner­ship is al­so a game-chang­er for our busi­ness cus­tomers who re­ly on cloud-based ap­pli­ca­tions and need as­sured up­time for their op­er­a­tions. Once again, we are demon­strat­ing our com­mit­ment to T&T through this for­ward-think­ing net­work so­lu­tion.”

TSTT’s CEO, Kent West­ern, says the satel­lite so­lu­tion strength­ens and com­ple­ments the com­pa­ny’s fi­bre and mo­bile net­works.

“We can’t con­trol when dis­rup­tions hap­pen, but we can con­trol how we re­spond. Our part­ner­ship with Nep­tune Com­mu­ni­ca­tions isn’t about re­plac­ing fi­bre or mo­bile net­works—it’s about strength­en­ing them. It en­sures that when the un­ex­pect­ed hap­pens, busi­ness­es don’t have to stop,” West­ern stat­ed. “With satel­lite so­lu­tions, busi­ness­es and gov­ern­ment agen­cies have a back­up sys­tem that au­to­mat­i­cal­ly takes over when your pri­ma­ry net­work goes down. No dis­rup­tions. No wait­ing. No lost rev­enue. No missed op­por­tu­ni­ties. By in­te­grat­ing Nep­tune’s Low Earth Or­bit satel­lite so­lu­tions, we’re de­liv­er­ing re­silience, re­dun­dan­cy, and re­li­a­bil­i­ty—the es­sen­tials for any mod­ern dig­i­tal strat­e­gy.”

Celebrating a successful launch. L to R - Julian Jordan, CEO of Neptune Communications; Senator Hassel Bacchus, Minister of Digital Transformation; Darryl Duke, Assistant Vice President of Business Sales at TSTT; Marvin Gonzales MP, Minister of Public Utilities; and Kent Western, CEO of TSTT. [Image courtesy bmobile]

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At present, Nep­tune pro­vides 100% ge­o­graph­ic cov­er­age across Trinidad and To­ba­go’s land and ter­ri­to­r­i­al wa­ters.

VSAT is a two-way satel­lite com­mu­ni­ca­tion sys­tem that us­es small Earth-based sta­tions to trans­mit and re­ceive da­ta via satel­lites. The tech­nol­o­gy al­lows for rapid ‘light up ser­vice’ and pro­vides ‘Al­ways On’ con­nec­tiv­i­ty and is high­ly re­silient to haz­ards that af­fect ter­res­tri­al net­works.

Nep­tune Com­mu­ni­ca­tions has been at the fore­front of re­silient com­mu­ni­ca­tions since its in­cep­tion, dri­ven by the lessons learned from crit­i­cal events like the 9/11 at­tacks, Hur­ri­canes Maria (2017) and Beryl (2024). The com­pa­ny’s in­no­v­a­tive ap­proach to re­dun­dan­cy and net­work re­silience has made it a trust­ed part­ner in dis­as­ter re­cov­ery and emer­gency re­sponse so­lu­tions in the Caribbean.

“We are very pleased to be­gin work to sup­port bmo­bile busi­ness,” said Ju­lian Jor­dan, CEO, of Nep­tune Com­mu­ni­ca­tions. “Wher­ev­er the com­pa­ny needs broad­band—whether for net­work main­te­nance, re­mote cell site sup­port, re­dun­dan­cy or net­work ex­pan­sion—we can make that hap­pen in one work­ing day. We can be par­tic­u­lar­ly help­ful in post-dis­as­ter sce­nar­ios, where rapid con­nec­tiv­i­ty restora­tion is es­sen­tial.”

Af­ter wit­ness­ing the 9/11 ter­ror at­tacks in New York in 2001, Jor­dan says he be­gan think­ing about the im­pli­ca­tions for the glob­al telecom­mu­ni­ca­tions in­dus­try.

“Once you cut off the abil­i­ty to com­mu­ni­cate—es­pe­cial­ly dur­ing a dis­as­ter—what be­comes clear is the acute vul­ner­a­bil­i­ty of the of­fi­cers, in­sti­tu­tions, agen­cies, de­part­ments and min­istries charged with man­ag­ing na­tion­al crit­i­cal in­fra­struc­ture and na­tion­al well-be­ing,” Jor­dan ob­served.

“Net­work out­ages crip­ple the peo­ple, meth­ods, in­fra­struc­ture and sys­tems re­spon­si­ble for “re-boot­ing” a re­gion or coun­try af­ter a ma­jor dis­as­ter,” he points out. “What we are build­ing is crit­i­cal for eco­nom­ic de­vel­op­ment and na­tion­al dig­i­tal trans­for­ma­tion ef­forts.”

Nep­tune now has op­er­a­tions in Bar­ba­dos and Ja­maica and be­gan op­er­a­tions in Trinidad and To­ba­go last year fol­low­ing the award of its TATT con­ces­sion.

“Part of the vi­sion of Nep­tune Com­mu­ni­ca­tions is to shield the re­gion from ‘the es­ca­lat­ing im­pact of cli­mate change and nat­ur­al dis­as­ters in the Caribbean’, which is forc­ing new ca­pac­i­ty-build­ing and self-suf­fi­cien­cy think­ing by gov­ern­ments and busi­ness­es to de­vel­op re­silience in sta­ple ar­eas of life—en­er­gy, food, wa­ter, shel­ter and now, more than ever, in­ter­net con­nec­tiv­i­ty,” Jor­dan not­ed.

Look­ing ahead, the bmo­bile Busi­ness-Nep­tune part­ner­ship is ex­pect­ed to in­tro­duce ad­vanced net­work so­lu­tions and will re­in­force the com­pa­ny’s role as the lead­ing provider of next-gen­er­a­tion telecom­mu­ni­ca­tions ser­vices, em­pow­er­ing busi­ness­es and gov­ern­ment with re­li­able, fu­ture-ready con­nec­tiv­i­ty so­lu­tions.