It is being increasingly said that a loss can often be a lesson.
Trinidad-born entrepreneur Sheldon Scipio can attest to this, as he has turned his own frustration over losing luggage into an avenue for revenue, securing a deal with American chain Walmart, whose revenue for its fiscal year ending January 31, 2024 was US$648 billion.
“I worked a number of jobs. At TSTT, I was in charge of Blackberry. I was a prison officer before that. I’ve worked with national teams as a physiotherapist, so I’ve done a lot of travelling, and I’ve lost some things during travelling,” Scipio told the Business Guardian in a Zoom interview.
“Some 25 million bags are lost at airports annually. This is the this is what we can count. Because most likely Trinidad is probably not really reporting lost luggage. A number of places are not reporting lost luggage. We know that, so it’s in excess of 25 million just at airports,” Scipio said.
He made the point that losing something is probably the one thing we all have in common.
“We have all lost something. Finding something is something we’ve all had in common. But when you find something, how do you get it back to the owner? About 80 to 85 per cent of the time there is no way, the phone is locked, the laptop is locked, the key, the keys are just a bunch of keys.”
In the past year, Scipio and his business partner, Martin Wild, have been shopping their expertise when HomingPIN, a UK-based company, approached them.
“We were having some funding issues, etc. And while figuring out where you would go next, Martin called me up and said, ‘Hey, look at what this company is doing, luggage tags but differently. And they are looking for funding, and want to work with us. So we started looking for funding for them, and I acquired the Caribbean licence.”
However, the journey did not go smoothly as the company and Scipio did not share the same view in terms of business approach.
“I decided that the way the company was marketing and selling its product was not the ideal way. We were being easily turned down by airlines because they already have insurance and they have the paper tag that’s produced etcetera by the system,” he said.
“So they are not interested in putting out money for a more durable tag that lasts for the customer. They look at that as the customer’s responsibility. Let the customer choose what tag they want to use on their luggage.”
However, when his marketing pitch was not taken up, he sought out another ear.
“They were not seeing the vision that we had. So that led us to not being able to get funding, not being able to get certain things going, and we had to drop that.
“So earlier this year, I called a quick meeting with Martin and said, ‘Hey, I’m not pulling teeth with Homing Pin again.’ We’ve proven that the idea is to sell the product retail. I need somebody who’s going to work with me and see my vision for it. And there was ReboundTag. This company was just sitting there. It hadn’t done anything for two years. Nobody could really talk to them, so we made a concerted effort to try to talk to them, and two days later, the owner responded to me,” said Scipio.
ReboundTag, is another UK based company out of Plymouth, Devon. However Scipio noted the company had largely been reclusive.
However with some perseverance, he was able to get a meeting with the company’s CEO Max Rangeley.
From there, Scipio’s pitch took flight as a contract was given to his company, PIN-IT USA LLC, to push the ReboundTag brand internationally.
“We struck a deal by the next week where we would be global distributors and retailers for the company and started to take over the running of certain things within the company, running it from the beginning. We struck a deal to buy 75 per cent of ReboundTag which we are working on now. And Rangeley gave me the type of access needed to do what we’re doing now,” said Scipio, who explained that the deal is worth about US$$75 million.
Scipio said he is currently negotiating with investors for that aspect of the deal.
His pitch involved a plan to move away from the likes of Amazon and instead try to get into major chains across America.
“We decided to try Walmart. Now, Walmart is tricky. You get one chance at Walmart, and they refuse many, many things that come in front of them. So it took us three pitches at Walmart, for Walmart to call me back,” he told the Business Guardian.
Following an online meeting three months ago, Walmart opted to grant permission to his company to have a brand store online with Walmart.
“This will be reviewed in a year and a decision to allow us physical shelves in-store will be made at this time or earlier,” he said.
Scipio is confident momentum will pick up from there as he emphasised the product could be used for more than retrieving luggage.
“The nice thing about it, that we learned that most people don’t know, is we are not luggage tags only. We’re starting with an introduction of luggage tags. It’s the easiest thing to introduce, but we also do bag tags, which is a smaller version of the luggage tag, pet tags, and adhesive stickers, so it’s more than one item. We do key fobs as well,” said Scipio,.
“We have a package just for school children, a bag tag, plus a key fob. So we have numerous items, which all work the same way, the same microchipped way, if it gets lost, once someone scans, it finds your lost item and it scans straight to the site.”
“Five to seven seconds later, you get a text and an email telling you know that I have found your stuff, and you get a GPS location,” Scipio explained.
He said while the company had mostly focused on penetration in the North American market, he was hoping to get the brand into Trinidad and Tobago as well, aiming to make customisable options which reflect local culture.
“I am Trinidadian, I am going to launch in Trinidad and Tobago. I have that kind of patriotism for this country, that kind of love for this country. We’re going to do a design with a steel pan on it, and that would be out around for Christmas,” Scipio said, adding that the product could also be an aid in the retrieval of stolen items as well.