Senior Reporter
geisha.kowlessar@guardian.co.tt
Global leader in digital payments, Visa has announced a major leadership shift in its Caribbean operations, naming Jorge Salum as vice-president and country manager for Greater Caribbean Markets, a newly-created role aimed at strengthening the company’s regional footprint as digital payments accelerate.
In its statement yesterday, Visa explained the appointment forms part of a broader restructuring that combines its northern and southern Caribbean operations into a single, expanded business unit covering 22 markets across the region.
Salum, who most recently served as country manager for the Southern Caribbean, would now oversee markets spanning T&T, the Eastern Caribbean, Guyana, Suriname and several territories in the north, excluding Puerto Rico and the Dominican Republic.
“Jorge Salum’s appointment reflects Visa’s commitment to advancing the next phase of digital payments transformation across the Greater Caribbean,” Jorge Lemus, senior vice-president and group country manager for Visa Caribbean and Central America, said.
“His deep expertise, strong track record, and understanding of these markets position him well to lead growth at a critical moment,” Lemus said.
He said the restructuring comes as the region continues to transition away from cash toward digital commerce, with a growing emphasis on financial inclusion and secure payment systems.
The company is seeking to deepen partnerships with banks, fintechs, governments and merchants as part of that push.
“Jorge’s leadership will be instrumental in deepening partnerships with financial institutions, merchants, fintechs, governments and other stakeholders to support more inclusive, resilient, and connected economies across the Caribbean,” he added.
In his new role, Salum is expected to focus on scaling innovative payment solutions and strengthening the infrastructure needed to support a more connected regional economy.
“The region is entering a new stage of digital payments transformation, where the focus is not only on expanding access, but on creating trusted, seamless, and inclusive payment experiences that support everyday commerce, small-business growth, tourism, public-sector modernisation and cross-border connectivity,” Salum said.
He added that Visa would continue working closely with stakeholders to support small business growth, tourism activity and public sector modernisation, while improving cross-border transactions across Caribbean markets.
“We will continue working closely with our clients and partners to scale innovative solutions, strengthen payment infrastructure, and help build more resilient and inclusive digital economies across the region,” Salum further explained.
The leadership change followed the retirement of long-serving executive Frank Gandarillas, who spent nearly three decades at Visa and most recently led the Northern Caribbean portfolio.
Gandarillas, who joined Visa in 1998, held multiple roles across the sales organisation and most recently served as country manager for the Northern Caribbean, overseeing key client relationships in markets including The Bahamas, Barbados, Bermuda, Cayman Islands, Jamaica, and Turks and Caicos.
Visa described the transition as a strategic move to better align its operations with evolving regional demands, particularly as governments and financial institutions ramp up digital transformation efforts.
The company operates in more than 200 countries and territories globally and says its goal in the Caribbean remains focused on building more resilient and inclusive digital economies through secure and efficient payment networks.
