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Musician, former pannist and former secondary school teacher, Marcus C Baptiste MA, BA, CFM, said he had two big dreams, and when they materialised, it was amazing.
“Little did I know they would have been groundbreaking and met the satisfaction of so many people of a special community,” Baptiste stated.
“Helping the wheelchair-bound know that they belong and are worthy just like everyone else and being a tour ambassador and show-off Trinidad and Tobago (T&T) to the world were two of my passions.”
Baptiste became founder/director of Tebet Tours Ltd (TTL), located in Sangre Grande.
He said that out of TTL, the long-awaited service called Tebet on Wheels (TOW) came into being.
“It’s a mobile service designed to support the wheelchair community with comprehensive daily living assistance alongside accessible tourism experiences.
“Before TTL, I was just a country boy from Sangre Grande carrying people around Trinidad saying: ‘Allyuh come and see this,’ and from cocoa fields to teaching music, I became a tourist ambassador for T&T – turning passion for culture into purpose,” Baptiste expressed.
Baptiste said as a law-abiding person, he ensured TTL became a member of the T&T Incoming Tour Operators Association.
“The innovative TOW service represents a significant expansion beyond traditional tourism offerings. The holistic needs of persons with mobility challenges are addressed through medical appointment assistance, shopping support, household chores, and carefully curated accessible cultural experiences.
“I’m devoted to service, and T&T. TOW aims to augment existing wheelchair accessible services while providing comprehensive support specifically for persons in the east of the island.
“I recognised accessibility needs far beyond recreational tourism, and while there are quality wheelchair-accessible tour services available, I saw an opportunity to provide comprehensive daily living support that enables true independence for the wheelchair community, especially for persons in the eastern part of the island,” shared Baptiste.
Baptiste said service is paramount.
“As a reliable mobility companion, wheelchair dependents can now comfortably and independently honour doctor visits, hospital appointments, complete pharmacy runs, visit groceries and accomplish other errands, in addition to enjoying tourism experiences such as cultural immersion tours, culinary adventures, and visits to appropriate heritage sites.”
Of her Paramin tour experience, wheelchair-bound former cultural entertainer, current theatre arts educator and disability activist, Myana Inniss, assured that people should no longer leave their loved ones at home, but take them along with such a service. The accessible transportation opens previously difficult destinations to the wheelchair community.”
Baptiste said he receives excellent customer reviews.
“Trust has been earned through punctual, knowledgeable, and culturally-authentic experiences.”
With all professional standards for tour operators checked, Baptiste said he ensures that TTL enhances requirements with specialised accessibility training and comprehensive insurance coverage for medical transport services.
“There’s been a growing awareness of accessibility as both a human rights issue and an economic opportunity,” stated Baptiste. “T&T’s tourism industry increasingly recognises that inclusive services benefit not only persons with disabilities but also enhance the destination’s reputation for welcoming all visitors.”
Following TOW’s passing grade, Baptiste said he feels proud to have steered TTL towards partnerships with medical facilities, shopping centres and community organisations, to develop preferred provider networks that streamline access for wheelchair users.
Regarding tours or honouring any type of service on a whole, Baptiste said experiencing beautiful places in T&T invigorates an energy of sharing something new with people.
“I find myself going any and every day because when someone wants to experience T&T, TTL can’t help but want to make it happen. That excitement is contagious and invigorating.
“As T&T’s tourism industry continues evolving, TOW exemplifies how established tourism operators can expand their mission to underserved communities while maintaining professional excellence and cultural authenticity that define the country’s hospitality industry,” Baptiste elaborated.
