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Thursday, April 3, 2025

Cruise ships and COVID–a dilemma for the ages

by

Gillian Caliste
1526 days ago
20210131
The Costa Favolosa cruise ship.

The Costa Favolosa cruise ship.

When the an­nounce­ment came two weeks ago that pop­u­lar cruise line Roy­al Caribbean in­tend­ed to rein­tro­duce T&T as one of the ports of calls on its 2021/2022 sched­ule, re­spons­es were mixed. Tourism Min­is­ter Ran­dall Mitchell em­braced the move stat­ing that we would have the op­por­tu­ni­ty to show­case our cul­ture as a unique one, but oth­ers, like Pres­i­dent of the To­ba­go Cham­ber of Com­merce Mar­tin George, were scep­ti­cal in this tense sea­son of COVID-19 and its vari­ants.

The US$150 bil­lion-dol­lar cruise ship in­dus­try ran aground as COVID-19 raged aboard ves­sels from March in 2020. Hun­dreds of ships from cruise line gi­ants like the Car­ni­val Cor­po­ra­tion, Roy­al Caribbean Group and Nor­we­gian Cruise Line Hold­ings lan­guished in for­eign wa­ters while tens of thou­sands of pas­sen­gers and crew re­mained stuck on board amidst mount­ing in­fec­tions rates...and deaths.

On No­vem­ber 22, the US Cen­tres for Dis­ease Con­trol and Pre­ven­tion warned that "all" peo­ple should avoid trav­el on cruise ships world­wide be­cause the risk of COVID-19 on cruise ships was "very high". Two months lat­er, some cruise lin­ers have re­sumed sail­ings at dras­ti­cal­ly re­duced ca­pac­i­ty from Eu­rope and South­east Asia, but lit­tle else has changed; ex­cept per­haps for health and trav­el guide­lines that shift as rapid­ly as sci­en­tif­ic dis­cov­er­ies about the virus.

To have ships presents a dead­ly threat. To not have ships means eco­nom­ic loss­es, es­pe­cial­ly for Caribbean coun­tries who look for­ward to rev­enue from tours, guest hous­es and du­ty-free shops, and cruise ship work­ers who de­pend on it for their liveli­hood. Ex­perts main­tain that tourism goals must be bal­anced with health con­cerns for pub­lic and crew.

Asked via email whether there were height­ened mea­sures in light of COVID-19 by Roy­al Caribbean to en­sure the safe­ty of pas­sen­gers, crew and the wider pub­lic, CEO of the com­pa­ny's lo­cal agent, Car­val­ho's Agen­cies, Charles Car­val­ho, said that Roy­al Caribbean was do­ing its ut­most to guar­an­tee the well-be­ing of all stake­hold­ers and point­ed to Roy­al Caribbean's "Healthy Sail Pan­el" on­line doc­u­ment de­vel­oped with lead­ing ex­perts to dis­cuss and im­ple­ment new health and safe­ty pro­to­cols.

The plan con­tains 74 best prac­tice ap­proach­es and stress­es five key ar­eas of con­cern: name­ly test­ing and screen­ing; san­i­ta­tion and ven­ti­la­tion; con­tin­gency plan­ning and ex­e­cu­tion; des­ti­na­tion and ex­cur­sion plan­ning; and mit­i­gat­ing risks for crew mem­bers.

Car­val­ho said that in­ter­na­tion­al­ly, cruise lines had start­ed sell­ing pack­ages for 2021/2022 as part of their nor­mal long-term plan­ning process and this would al­low them to be ready for the re­open­ing of bor­ders.

Ac­cord­ing to the Roy­al Caribbean web­site last up­dat­ed Jan 21, 2021, the cruise line hoped to re­sume sail­ings in May 2021 and was "com­mit­ted to tak­ing the time to do things right." It said the com­pa­ny would up­grade staff train­ing and con­duct tri­al sail­ings to test new pro­to­cols.

Con­tact­ed for an up­date on the safe­ty of cruise ships at present and for guide­lines for cruise ships at ports of call in the Caribbean, CARPHA redi­rect­ed to their in­ter­im guide­lines, "Con­veyances Trav­el­ling to Caribbean Coun­tries dur­ing the COVID-19 pan­dem­ic", which rec­om­mend­ed staff train­ing, use of PPE and tem­per­a­ture screen­ing of all at ini­tial em­barka­tion point be­fore board­ing, among oth­er mea­sures. Mean­while, the world con­tin­ues to be vig­i­lant...

Cruise ship COVID sur­vivor warns: Take the virus se­ri­ous­ly

"'Granny, when can I come to see you? Granny, if we dri­ve down to the hos­pi­tal is there a win­dow you can look out to see me?'"

Re­tired pub­lic ser­vant Au­drey Hold­er som­bre­ly re­called her nine-year-old grand­daugh­ter's ques­tions. At the time, she had been a COVID-19 pa­tient at the Cou­va Hos­pi­tal, with the anx­ious lit­tle girl call­ing her cell phone up to three times a day.

Hold­er ran the gamut of emo­tions as she re­vis­it­ed her "very scary and stress­ful" ex­pe­ri­ence as one of 68 peo­ple brought home last year from a strand­ed cruise ship and among the first in T&T to con­tract the dead­ly coro­n­avirus.

"Some peo­ple say Je­sus does not an­swer prayer. I know a lot of my friends and fam­i­ly were pray­ing. A cer­tain co-work­er, from the time she heard I was in­volved, she had the whole church, peo­ple I don't even know, pray­ing for me. All that prayer went out for me and for the oth­ers, and He an­swered," she told Sun­day Guardian.

"Epic" is how one cruise line had ad­ver­tised one of its trips and epic is how the cruis­es of Hold­er and the tens of thou­sands of pas­sen­gers and crew who found them­selves strand­ed in for­eign wa­ters the world over amidst the COVID-19 pan­dem­ic last year, turned out. But not in the sense the cruise lines in­tend­ed. Every­thing about her trip that she was ex­cit­ed to share, all the me­men­toes and pho­tos she was ea­ger to bring home, were al­most lost for­ev­er.

"It's not a nice thing be­cause the peo­ple who died...if they died to­day, they got rid of their bod­ies to­day. The clothes and things they had, they (the hos­pi­tal au­thor­i­ties) burn it. The fam­i­lies didn't get to see them or any of it."

Al­most one year af­ter her or­deal, Hold­er who is over the age of 60 and who spent 47 days at the COVID-19-des­ig­nat­ed fa­cil­i­ty in Cou­va and at the San­gre Grande step-down fa­cil­i­ty, said she was dis­ap­point­ed in the peo­ple of this coun­try for not want­i­ng her group to re­turn and for say­ing the spread of the virus start­ed with them. She is al­so con­cerned that some are still not tak­ing the pan­dem­ic se­ri­ous­ly.

Re­count­ing her ad­ven­ture, Hold­er said as a mem­ber of the Works Cred­it Union group for se­niors, she met month­ly with group mem­bers and they had gone on lo­cal out­ings.

"It was my first time go­ing on a cruise which is some­thing I don't re­al­ly fan­cy, but my daugh­ter per­suad­ed me. Be­ing that it was just in the Caribbean and at that time Coro­na (COVID-19) hadn't hit there as yet, I went."

She had al­so en­joyed trav­el­ling be­fore, hav­ing vis­it­ed her sons Car­los and Dale in Eng­land and Cana­da, and rel­a­tives in the US, and so, went along for the eight-day cruise.

Their group of 70, con­sist­ed of peo­ple in their 20s to over 60; the old­est be­ing 83. They left on March 6 and flew to Mar­tinique aboard a char­tered Air Caraïbes flight where they board­ed the Ital­ian cruise ship, Cos­ta Favolosa owned by the Car­ni­val cruise line, and head­ed to Guade­loupe.

"Be­fore I left here, I was not aware that it was an Ital­ian ship. At that point in time, we al­ready knew the Coro­na had been in Italy," she said.

Ac­cord­ing to its web­site, the ship has a ca­pac­i­ty of 3,780 pas­sen­gers, about 1,110 crew mem­bers and boasts 13 decks, a 4D-cin­e­ma and a large open-air aqua park. Once aboard, Hold­er was im­pressed with the ves­sel which was like a five-star ho­tel, she said. She ob­served that there were pas­sen­gers from Italy and the US, as well as, oth­er coun­tries.

"We were hav­ing a ball," she re­called.

In Guade­loupe, pas­sen­gers dis­em­barked with a ship tour guide and they drove around the is­land in bus­es and peo­ple pur­chased sou­venirs. Hold­er even learnt a lit­tle about the cul­ture, mar­vel­ling at how the na­tives built their ceme­tery tombs like apart­ments and used live flow­ers in their homes while keep­ing ar­ti­fi­cial ones for gravesites.

While sail­ing to­wards Do­mini­ca the fol­low­ing day, pas­sen­gers were told that the virus was spread­ing in a cer­tain part of the coun­try that they should avoid when they dis­em­barked. She said she did not ven­ture off the ves­sel.

Mean­while, Hold­er shared a cab­in and a large bed with an 83-year-old la­dy and de­vel­oped a friend­ship.

Tor­to­la, BVI and St Maarten were al­so on their itin­er­ary, but on day sev­en they nev­er made it to St Maarten. There was an an­nounce­ment on the ship that it would not be al­lowed in­to the coun­try be­cause of COVID.

"That is when my an­ten­na went up and I start­ed to won­der if there were peo­ple on the ship with the virus."

When it was an­nounced that a he­li­copter would be land­ing on the ship to pick up two peo­ple; one who had suf­fered a heart at­tack, the oth­er for whom no rea­son was giv­en, Hold­er be­came more vig­i­lant and in­ter­act­ed less with oth­ers.

From St Maarten, they were to tour Mar­tinique on day eight and catch a night flight via Air Caraïbes back to Trinidad. When they were al­so de­nied en­try in­to Mar­tinique peo­ple start­ed to be­come anx­ious. They head­ed back to Guade­loupe to try dis­em­bark­ing from there, but with T&T bor­ders al­ready closed, Hold­er and oth­er T&T pas­sen­gers were stuck.

"When we reached Guade­loupe and didn't get off, I be­lieve the re­al pan­ic start­ed to take place. I just want­ed to get off."

The moth­er of three and grand­moth­er of five said she was not sure whether peo­ple were de­vel­op­ing phys­i­cal symp­toms due to COVID or out of sheer wor­ry and fear.

"My room-mate start­ed to cough. She vom­it­ed. A few oth­er peo­ple were feel­ing sick, some were vom­it­ing. Some were say­ing they had bel­ly pains and di­ar­rhoea."

See­ing oth­er pas­sen­gers leav­ing for their home coun­tries made the sit­u­a­tion worse. Hold­er kept in con­tact with her daugh­ter, Car­li­na, and sons. Back in Trinidad, Car­li­na joined oth­er rel­a­tives of the group in plead­ing for as­sis­tance via ra­dio and news­pa­pers from the Gov­ern­ment to bring them home.

Fi­nal­ly be­ing per­mit­ted to land at the old air­port in Pi­ar­co on a post­poned Air Caraïbes re­turn flight af­ter be­ing stuck for about four days in Guade­loupe wa­ters, the group did not pass through cus­toms and had no con­tact with the wider pub­lic, Hold­er in­sist­ed.

"We did not have the chance to con­t­a­m­i­nate T&T be­cause as we came off the plane, there were these mil­i­tary bus­es wait­ing for us. So to say that these peo­ple who went on the cruise are who came back and spread the virus, that is a lie. We had al­so al­ready paid for the flight back, so the Gov­ern­ment didn't pay to bring us."

The group, now 68 as two had not left Guade­loupe for un­clear rea­sons, was tak­en to Ba­lan­dra where they were test­ed for COVID the next day. When the re­sults came back, Hold­er learnt that she had test­ed pos­i­tive.

"Af­ter hear­ing how this virus was killing peo­ple in Chi­na and all over the world, I just talk to my Je­sus and I said: Lord if is Your will, Thy will be done."

Those who had test­ed pos­i­tive were tak­en to the Cou­va Hos­pi­tal.

"From there, peo­ple start­ed to get re­al­ly sick. They start­ed to go on ven­ti­la­tors in ICU and HDU (High De­pen­den­cy Unit). I praise and thank God that my symp­toms were just a high fever and I did not have any ap­petite. I could not eat and they put me on drips."

Hold­er said she did not eat for an en­tire week and was very scared. Mean­while, oth­ers were hav­ing short­ness of breath, pains and more se­ri­ous symp­toms.

"A la­dy who died (iden­ti­fi­ca­tion giv­en), we sat down while we out there, won­der­ing how we get­ting off the ship. We sat around a ta­ble to­geth­er and talked. Ap­par­ent­ly, while I was on drips, she passed away. She was six­ty-some­thing.

A man al­so died, she said.

The day af­ter East­er Mon­day she was tak­en to a step-down fa­cil­i­ty at San­gre Grande where she spent one week be­fore her sec­ond test came back neg­a­tive. She cried tears of joy.

"When I see these peo­ple talk­ing rub­bish about there is no COVID in this coun­try and all these non­sense it does hurt my heart be­cause I watch peo­ple I was in­ter­act­ing with and then I saw them on oxy­gen…there was a la­dy in a cab­in on the ship next to me, we used to go out to­geth­er. When they took the drips off me and I went to see how she was, she didn't even know I was stand­ing next to her while she was on that bed. I just said: Lord have mer­cy."

The la­dy was even­tu­al­ly dis­charged but lat­er died, Hold­er said. Some who were fol­low­ing de­vel­op­ments with the ship while they had been in the hos­pi­tal had told her that crew mem­bers, most of whom were from the Philip­pines, passed away and the cap­tain con­tract­ed the virus as well. The ship was even­tu­al­ly al­lowed to dock in Mi­a­mi.

Hold­er said she was treat­ed well at the fa­cil­i­ties and al­so while stuck on the cruise ship. On be­ing dis­charged, she had to self iso­late for a fur­ther two weeks.

Car­li­na, who is in her 30s, was es­pe­cial­ly over­joyed, but had to abide by the re­stric­tions, her moth­er said.

"She was say­ing every day: Mum­my, I want to hug you...like a lit­tle child watch­ing the can­dy and want(ing) to eat it."

Her son Dale, who had flown in while she was in the hos­pi­tal, was on­ly per­mit­ted to re­turn to his home in Cana­da two months ago.

To­day the once ded­i­cat­ed mem­ber of a Ro­man Catholic church group in her parish has not been back since but fol­lows mass­es on Trin­i­ty TV. She on­ly ven­tures out if her daugh­ter dri­ves her around.

And the mil­lion-dol­lar ques­tion as to whether Hold­er would ever ven­ture back on a cruise ship?

"Not at all, al­though my daugh­ter who nev­er went on one, say yes, she would go," Hold­er said.

NEIL DE ROCHE

NEIL DE ROCHE

Q&A with a for­mer cruise ship work­er

Neil De Roche start­ed his cruise ship work ex­pe­ri­ence as a clean­er and worked his way up to First Cook. He served for al­most 12 years, hav­ing start­ed on small­er ves­sels like Zenith, Cen­tu­ry and Galaxy then moved to new­er ships like Mil­len­ni­um, In­fin­i­ty and Hori­zons.

Tell me a lit­tle about life on a cruise ship?

Life on the cruise ship was ex­cel­lent for me. I en­joyed it a lot. If I had the op­por­tu­ni­ty I would go back if there wasn't COVID be­cause the life is dif­fer­ent. It's a more unit­ed, unique en­vi­ron­ment with dif­fer­ent na­tion­al­i­ties on board. Re­al­ly awe­some, but it's not for some­body who is in a re­la­tion­ship. It's for some­body on their own look­ing to make some­thing out of them­selves. I had a blast. I have no re­grets.

How do you think you would have act­ed be­ing out there know­ing that oth­ers on board were ill with COVID?

I would try to adapt to the sur­round­ings and take the best pre­cau­tions to be safe, but on the ship, you can't re­al­ly get away from things like COVID be­cause it's more of an en­closed en­vi­ron­ment un­less you iso­late your­self in your own cab­in. Usu­al­ly, a cab­in is for two staff mem­bers un­less you're at the top (jobs) where you have a cab­in for your­self. It would be dif­fi­cult to iso­late on a ship.

If you had the op­por­tu­ni­ty, would you go back now know­ing what you know about COVID and that some crew were strand­ed with oth­ers who had the virus?

No, I would not be­cause this COVID is se­ri­ous and be­cause on the cruise ship is all dif­fer­ent na­tion­al­i­ties from all over the world, you don't know who com­ing with it. I would not have been head­ing out un­til this whole thing clear up be­cause I have to take pre­cau­tions for my life, plus crew mem­bers.

What safe­ty drills were there on the ves­sels?

They had a lot; every two days. Some­times they had in­di­vid­ual safe­ty drills af­ter work, dur­ing work. Some­times you rest­ing, you have to get up, know what to do in case of emer­gency, where to go, your muster sta­tion. It could be ver­bal­ly and phys­i­cal­ly; how to launch the lifeboat, what to have in sight, pro­tec­tive cloth­ing in case you get strand­ed, how much food is in the life raft. From cap­tain straight down to the crew, you have to learn this.

What did you do as a cook and what safe­ty pre­cau­tions did you have to take with the food? Talk about the food pre­sen­ta­tion, room ser­vice and your prox­im­i­ty to the pas­sen­gers.

I was in charge of break­fast op­er­a­tions where I pre­pared break­fast for the whole staff and guests on board every morn­ing. I en­joyed it a lot, at times te­dious. You start every­thing from scratch ear­ly in the morn­ing. You have a team of six or sev­en.

The li­do (out­door swim­ming pool area) break­fast is buf­fet style, you (guest) pick up what you need and you go. You al­ways had to be at your best when you in­ter­act­ed with guests. The food prepa­ra­tion, every­thing had to be at the right tem­per­a­ture. You check with your ther­mome­ter.

For room ser­vice, the at­ten­dants come to the gal­ley, pick up the break­fast and de­liv­er to the cab­ins.

Any se­ri­ous emer­gency where you or crew mem­bers were afraid?

I my­self nev­er had a se­ri­ous sit­u­a­tion, but if some­body goes over­board, they don't dis­close that to the crew mem­bers. On­ly the guys up­stairs will know what tran­spired. If some­thing hap­pens to a crew mem­ber, they will just say the crew mem­ber is miss­ing, but they won't tell you how, who, when, why.

COVID-19


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