When the announcement came two weeks ago that popular cruise line Royal Caribbean intended to reintroduce T&T as one of the ports of calls on its 2021/2022 schedule, responses were mixed. Tourism Minister Randall Mitchell embraced the move stating that we would have the opportunity to showcase our culture as a unique one, but others, like President of the Tobago Chamber of Commerce Martin George, were sceptical in this tense season of COVID-19 and its variants.
The US$150 billion-dollar cruise ship industry ran aground as COVID-19 raged aboard vessels from March in 2020. Hundreds of ships from cruise line giants like the Carnival Corporation, Royal Caribbean Group and Norwegian Cruise Line Holdings languished in foreign waters while tens of thousands of passengers and crew remained stuck on board amidst mounting infections rates...and deaths.
On November 22, the US Centres for Disease Control and Prevention warned that "all" people should avoid travel on cruise ships worldwide because the risk of COVID-19 on cruise ships was "very high". Two months later, some cruise liners have resumed sailings at drastically reduced capacity from Europe and Southeast Asia, but little else has changed; except perhaps for health and travel guidelines that shift as rapidly as scientific discoveries about the virus.
To have ships presents a deadly threat. To not have ships means economic losses, especially for Caribbean countries who look forward to revenue from tours, guest houses and duty-free shops, and cruise ship workers who depend on it for their livelihood. Experts maintain that tourism goals must be balanced with health concerns for public and crew.
Asked via email whether there were heightened measures in light of COVID-19 by Royal Caribbean to ensure the safety of passengers, crew and the wider public, CEO of the company's local agent, Carvalho's Agencies, Charles Carvalho, said that Royal Caribbean was doing its utmost to guarantee the well-being of all stakeholders and pointed to Royal Caribbean's "Healthy Sail Panel" online document developed with leading experts to discuss and implement new health and safety protocols.
The plan contains 74 best practice approaches and stresses five key areas of concern: namely testing and screening; sanitation and ventilation; contingency planning and execution; destination and excursion planning; and mitigating risks for crew members.
Carvalho said that internationally, cruise lines had started selling packages for 2021/2022 as part of their normal long-term planning process and this would allow them to be ready for the reopening of borders.
According to the Royal Caribbean website last updated Jan 21, 2021, the cruise line hoped to resume sailings in May 2021 and was "committed to taking the time to do things right." It said the company would upgrade staff training and conduct trial sailings to test new protocols.
Contacted for an update on the safety of cruise ships at present and for guidelines for cruise ships at ports of call in the Caribbean, CARPHA redirected to their interim guidelines, "Conveyances Travelling to Caribbean Countries during the COVID-19 pandemic", which recommended staff training, use of PPE and temperature screening of all at initial embarkation point before boarding, among other measures. Meanwhile, the world continues to be vigilant...
Cruise ship COVID survivor warns: Take the virus seriously
"'Granny, when can I come to see you? Granny, if we drive down to the hospital is there a window you can look out to see me?'"
Retired public servant Audrey Holder sombrely recalled her nine-year-old granddaughter's questions. At the time, she had been a COVID-19 patient at the Couva Hospital, with the anxious little girl calling her cell phone up to three times a day.
Holder ran the gamut of emotions as she revisited her "very scary and stressful" experience as one of 68 people brought home last year from a stranded cruise ship and among the first in T&T to contract the deadly coronavirus.
"Some people say Jesus does not answer prayer. I know a lot of my friends and family were praying. A certain co-worker, from the time she heard I was involved, she had the whole church, people I don't even know, praying for me. All that prayer went out for me and for the others, and He answered," she told Sunday Guardian.
"Epic" is how one cruise line had advertised one of its trips and epic is how the cruises of Holder and the tens of thousands of passengers and crew who found themselves stranded in foreign waters the world over amidst the COVID-19 pandemic last year, turned out. But not in the sense the cruise lines intended. Everything about her trip that she was excited to share, all the mementoes and photos she was eager to bring home, were almost lost forever.
"It's not a nice thing because the people who died...if they died today, they got rid of their bodies today. The clothes and things they had, they (the hospital authorities) burn it. The families didn't get to see them or any of it."
Almost one year after her ordeal, Holder who is over the age of 60 and who spent 47 days at the COVID-19-designated facility in Couva and at the Sangre Grande step-down facility, said she was disappointed in the people of this country for not wanting her group to return and for saying the spread of the virus started with them. She is also concerned that some are still not taking the pandemic seriously.
Recounting her adventure, Holder said as a member of the Works Credit Union group for seniors, she met monthly with group members and they had gone on local outings.
"It was my first time going on a cruise which is something I don't really fancy, but my daughter persuaded me. Being that it was just in the Caribbean and at that time Corona (COVID-19) hadn't hit there as yet, I went."
She had also enjoyed travelling before, having visited her sons Carlos and Dale in England and Canada, and relatives in the US, and so, went along for the eight-day cruise.
Their group of 70, consisted of people in their 20s to over 60; the oldest being 83. They left on March 6 and flew to Martinique aboard a chartered Air Caraïbes flight where they boarded the Italian cruise ship, Costa Favolosa owned by the Carnival cruise line, and headed to Guadeloupe.
"Before I left here, I was not aware that it was an Italian ship. At that point in time, we already knew the Corona had been in Italy," she said.
According to its website, the ship has a capacity of 3,780 passengers, about 1,110 crew members and boasts 13 decks, a 4D-cinema and a large open-air aqua park. Once aboard, Holder was impressed with the vessel which was like a five-star hotel, she said. She observed that there were passengers from Italy and the US, as well as, other countries.
"We were having a ball," she recalled.
In Guadeloupe, passengers disembarked with a ship tour guide and they drove around the island in buses and people purchased souvenirs. Holder even learnt a little about the culture, marvelling at how the natives built their cemetery tombs like apartments and used live flowers in their homes while keeping artificial ones for gravesites.
While sailing towards Dominica the following day, passengers were told that the virus was spreading in a certain part of the country that they should avoid when they disembarked. She said she did not venture off the vessel.
Meanwhile, Holder shared a cabin and a large bed with an 83-year-old lady and developed a friendship.
Tortola, BVI and St Maarten were also on their itinerary, but on day seven they never made it to St Maarten. There was an announcement on the ship that it would not be allowed into the country because of COVID.
"That is when my antenna went up and I started to wonder if there were people on the ship with the virus."
When it was announced that a helicopter would be landing on the ship to pick up two people; one who had suffered a heart attack, the other for whom no reason was given, Holder became more vigilant and interacted less with others.
From St Maarten, they were to tour Martinique on day eight and catch a night flight via Air Caraïbes back to Trinidad. When they were also denied entry into Martinique people started to become anxious. They headed back to Guadeloupe to try disembarking from there, but with T&T borders already closed, Holder and other T&T passengers were stuck.
"When we reached Guadeloupe and didn't get off, I believe the real panic started to take place. I just wanted to get off."
The mother of three and grandmother of five said she was not sure whether people were developing physical symptoms due to COVID or out of sheer worry and fear.
"My room-mate started to cough. She vomited. A few other people were feeling sick, some were vomiting. Some were saying they had belly pains and diarrhoea."
Seeing other passengers leaving for their home countries made the situation worse. Holder kept in contact with her daughter, Carlina, and sons. Back in Trinidad, Carlina joined other relatives of the group in pleading for assistance via radio and newspapers from the Government to bring them home.
Finally being permitted to land at the old airport in Piarco on a postponed Air Caraïbes return flight after being stuck for about four days in Guadeloupe waters, the group did not pass through customs and had no contact with the wider public, Holder insisted.
"We did not have the chance to contaminate T&T because as we came off the plane, there were these military buses waiting for us. So to say that these people who went on the cruise are who came back and spread the virus, that is a lie. We had also already paid for the flight back, so the Government didn't pay to bring us."
The group, now 68 as two had not left Guadeloupe for unclear reasons, was taken to Balandra where they were tested for COVID the next day. When the results came back, Holder learnt that she had tested positive.
"After hearing how this virus was killing people in China and all over the world, I just talk to my Jesus and I said: Lord if is Your will, Thy will be done."
Those who had tested positive were taken to the Couva Hospital.
"From there, people started to get really sick. They started to go on ventilators in ICU and HDU (High Dependency Unit). I praise and thank God that my symptoms were just a high fever and I did not have any appetite. I could not eat and they put me on drips."
Holder said she did not eat for an entire week and was very scared. Meanwhile, others were having shortness of breath, pains and more serious symptoms.
"A lady who died (identification given), we sat down while we out there, wondering how we getting off the ship. We sat around a table together and talked. Apparently, while I was on drips, she passed away. She was sixty-something.
A man also died, she said.
The day after Easter Monday she was taken to a step-down facility at Sangre Grande where she spent one week before her second test came back negative. She cried tears of joy.
"When I see these people talking rubbish about there is no COVID in this country and all these nonsense it does hurt my heart because I watch people I was interacting with and then I saw them on oxygen…there was a lady in a cabin on the ship next to me, we used to go out together. When they took the drips off me and I went to see how she was, she didn't even know I was standing next to her while she was on that bed. I just said: Lord have mercy."
The lady was eventually discharged but later died, Holder said. Some who were following developments with the ship while they had been in the hospital had told her that crew members, most of whom were from the Philippines, passed away and the captain contracted the virus as well. The ship was eventually allowed to dock in Miami.
Holder said she was treated well at the facilities and also while stuck on the cruise ship. On being discharged, she had to self isolate for a further two weeks.
Carlina, who is in her 30s, was especially overjoyed, but had to abide by the restrictions, her mother said.
"She was saying every day: Mummy, I want to hug you...like a little child watching the candy and want(ing) to eat it."
Her son Dale, who had flown in while she was in the hospital, was only permitted to return to his home in Canada two months ago.
Today the once dedicated member of a Roman Catholic church group in her parish has not been back since but follows masses on Trinity TV. She only ventures out if her daughter drives her around.
And the million-dollar question as to whether Holder would ever venture back on a cruise ship?
"Not at all, although my daughter who never went on one, say yes, she would go," Holder said.
NEIL DE ROCHE
Q&A with a former cruise ship worker
Neil De Roche started his cruise ship work experience as a cleaner and worked his way up to First Cook. He served for almost 12 years, having started on smaller vessels like Zenith, Century and Galaxy then moved to newer ships like Millennium, Infinity and Horizons.
Tell me a little about life on a cruise ship?
Life on the cruise ship was excellent for me. I enjoyed it a lot. If I had the opportunity I would go back if there wasn't COVID because the life is different. It's a more united, unique environment with different nationalities on board. Really awesome, but it's not for somebody who is in a relationship. It's for somebody on their own looking to make something out of themselves. I had a blast. I have no regrets.
How do you think you would have acted being out there knowing that others on board were ill with COVID?
I would try to adapt to the surroundings and take the best precautions to be safe, but on the ship, you can't really get away from things like COVID because it's more of an enclosed environment unless you isolate yourself in your own cabin. Usually, a cabin is for two staff members unless you're at the top (jobs) where you have a cabin for yourself. It would be difficult to isolate on a ship.
If you had the opportunity, would you go back now knowing what you know about COVID and that some crew were stranded with others who had the virus?
No, I would not because this COVID is serious and because on the cruise ship is all different nationalities from all over the world, you don't know who coming with it. I would not have been heading out until this whole thing clear up because I have to take precautions for my life, plus crew members.
What safety drills were there on the vessels?
They had a lot; every two days. Sometimes they had individual safety drills after work, during work. Sometimes you resting, you have to get up, know what to do in case of emergency, where to go, your muster station. It could be verbally and physically; how to launch the lifeboat, what to have in sight, protective clothing in case you get stranded, how much food is in the life raft. From captain straight down to the crew, you have to learn this.
What did you do as a cook and what safety precautions did you have to take with the food? Talk about the food presentation, room service and your proximity to the passengers.
I was in charge of breakfast operations where I prepared breakfast for the whole staff and guests on board every morning. I enjoyed it a lot, at times tedious. You start everything from scratch early in the morning. You have a team of six or seven.
The lido (outdoor swimming pool area) breakfast is buffet style, you (guest) pick up what you need and you go. You always had to be at your best when you interacted with guests. The food preparation, everything had to be at the right temperature. You check with your thermometer.
For room service, the attendants come to the galley, pick up the breakfast and deliver to the cabins.
Any serious emergency where you or crew members were afraid?
I myself never had a serious situation, but if somebody goes overboard, they don't disclose that to the crew members. Only the guys upstairs will know what transpired. If something happens to a crew member, they will just say the crew member is missing, but they won't tell you how, who, when, why.