“People are not your most important asset. The right people are.” - Jim Collins
Human Resource (HR) capital is critical. But is its importance overrated or underrated in the world of sports, and perhaps in most organisations?
There are many persons in Human Resources departments who know absolutely nothing about their jobs and their incompetence sadly affects many quality employees due to their ineptitude. For some in HR, it is merely another pay packet; they seem to be in a "dreamland" or some "Disney fantasy," awaiting a chariot drawn by white horses.
It is here I will start with horse racing. This sport employs a large number of persons whose sole source of income is maintaining and looking after the welfare of these equine animals. The lack of respect they often receive from many in our society is symptomatic of a culture that shows little regard for those considered of a perceived "lower class" (which is both inaccurate and inhumane). Those so culpable know themselves.
While there is a growing air of positivity, given the genuine care the current Minister of Trade and Industry, Kama Maharaj, has for horse racing, let us hope he can get the necessary support from the executive of the Arima Race Club going forward. Everyone knows that Minister Maharaj's heart is in the correct space for horse racing.
Cricket is the sport that has drawn the most attention from an HR perspective, with many of the persons involved in West Indies cricket, at one level or another, needing "man management" training.
We all witnessed the flawed system earlier this year to select a West Indian captain, where there were more questions than assuring answers. The result, evidenced by a failing Test captain with both bat and results, is that by January 2026, any objective review will dismiss the previous selection policy and adopt a new process.
It is a pity that Cricket West Indies (CWI) did not seek the advice of a leading Human Resource consultant or advisor. In T&T, two names come to mind: Hollick Rajkumar and Courtney Mc Nish, each with different skill sets that could save CWI from itself.
Then there is the Human Capital loss when quality players decide based on treatment received and general playing conditions to “run away “and “run far “from West Indies cricket because of the air of perceived favouritism and or victimisation
History will forever reveal the toll that this has taken on West Indian cricket over the last 5-10 years in particular. It appears that the purpose of HR is to generally be a voice and a listening ear to employees has slipped away because of the possible quality of staffing or the orders given to the staff.
We have also witnessed situations where employees lasted less than six months on a job, and in some cases, perhaps even less than one month. This is another demonstration of procedural flaws within the systems. Similarly, yet again, there appears to be a lack of Human Resource regarding the qualifications to be a director of CWI. A proper Human Resource Template would allow qualified persons, based on set criteria, to determine whether business, Law, management, ex-players and temperament could be determined.
Football is no different. We know that selections have consequences. When proper procedure is not put in place, doubts will always be raised, especially after those favoured fail to achieve the goals set out. Perhaps in football, some are rightfully or wrongfully suggesting the playing field was not level, and politics was allowed to influence choices. The problem is exacerbated when a lack of accountability over team selection disrupts the camp, causing a rift too large to mend, and leads to divisions on the field of play.
In all of this, we have the situation where a group of persons who understand Human Resource capital have come together as an organisation known as CARE (Complete Assistance, Respect, Equality). It was founded by Anton La Fond, an advocate for the elderly and disabled in T&T.
For the second year in a row, La Fond and his widely diverse and dedicated team held a function on International Day for Persons with Disabilities on December 3, which honoured and recognised T&T blind cricketers.
It is clear that La Fond and his team understand the power of human capital and the investment in such, which can benefit the country. This function was again held at the Harvard Club, and the number of volunteers who gave of their time and energy yet again emphasizes the quality of proper volunteerism in T&T. Whether it was Charlene Forde, Dr Jennifer Rouse, or Sandra Lewis, there was so much goodwill that everyone could feel the love and appreciation. I could easily detect the joy in the hearts of the blind cricketers as they collected their awards.
This sort of human capital does not come easily; it is born of a genuine desire to serve. It calls upon those who claim to be Human Resource officers or managers to properly understand their roles and not let a “flight of fantasy” rule their world. Inevitably, they will be found out, and their organisation will feel the pain.
