The South-West Re­gion­al Health Au­thor­i­ty (SWRHA) is rais­ing con­cern over a brief video record­ing in cir­cu­la­tion on so­cial me­dia, which por­trays a “val­ued client” at one of its in-pa­tient care fa­cil­i­ties.

In the video, a woman is seen hold­ing what ap­pears to be a pre­ma­ture ba­by in what looks like a bag.

The per­son record­ing is heard ask­ing the new­born’s moth­er whether doc­tors had told her that they could not do any­thing to help the ba­by.

She then called on them to get a doc­tor.

It is un­clear which hos­pi­tal the sit­u­a­tion un­fold­ed at. How­ev­er, in a state­ment last evening, the SWRHA said the video was record­ed and shared by a close rel­a­tive of the client, in con­tra­ven­tion of the Pa­tients’ Char­ter of Rights and Oblig­a­tion and Right to Pri­va­cy.

The au­thor­i­ty ad­vised that a com­pre­hen­sive in­ter­nal in­ves­ti­ga­tion has been launched to de­ter­mine and un­der­stand the cir­cum­stances sur­round­ing the sit­u­a­tion.

The au­thor­i­ty has al­so urged mem­bers of the pub­lic to con­tin­ue to ex­er­cise due care and re­spon­si­bil­i­ty and re­frain from shar­ing, re­post­ing or at­tribut­ing ad­verse com­ments to­ward med­ical pro­fes­sion­als or health in­sti­tu­tions.

“The SWRHA con­tin­ues to in­vite our val­ued pa­tients and clients to con­tact our Cus­tomer Ser­vice Cen­tre at 87-SWRHA (877-9742), for any mat­ter in re­la­tion to health­care,” it said.